Returns & Exchanges Policy

At BetterMe Store, we want you to be fully satisfied with your performance gear. If your purchase doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Check Eligibility

    Ensure items are unworn, unwashed, and in their original packaging with all athletic tags still attached.

  • 2.
    Initiate Request

    Visit our online Returns Portal with your order number and email address to select the items you wish to send back.

  • 3.
    Pack and Ship

    Print your prepaid shipping label and securely pack your gear to prevent damage during transit to our warehouse.

  • 4.
    Receive Refund

    Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.